Privacy Policy

Privacy Policy

Effective Date: Oct. 22, 2025
Last Dated: Oct. 6, 2026

CD Training Academy Privacy Policy

CD Training Academy, LLC (“CD Training Academy,” “CDTA,” “we,” “us,” or “our”) respects the privacy of our customers, prospective customers, website visitors, and other individuals who interact with our services.

This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit the CD Training Academy website, communicate with us, schedule an appointment or demonstration, request information, or otherwise interact with CD Training Academy and its services, including AeroProficient®.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

  • Name
  • Company or organization name
  • Job title
  • Business email address
  • Telephone number
  • Mailing or business address
  • Appointment and scheduling information
  • Information submitted through website forms
  • Communications and correspondence with CD Training Academy
  • Information necessary to provide training, LMS, support, implementation, or related services
  • Technical information associated with use of our website or online services, such as browser, device, IP address, cookies, and similar information

We seek to collect information reasonably necessary to conduct our business, provide requested services, communicate with customers and prospects, and maintain and improve our services.

2. Microsoft Bookings and Appointment Scheduling

CD Training Academy uses Microsoft Bookings and other Microsoft 365 services to facilitate appointment scheduling and business communications.

When you schedule an appointment through our booking page, you may be asked to provide information such as your name, email address, telephone number, company name, and information relating to the purpose of your appointment.

This information is used to schedule and manage your appointment, send confirmations and reminders, communicate regarding the appointment, and provide the services or information you requested.

Microsoft states that customer information submitted through Bookings is stored within Microsoft 365/Exchange and is subject to applicable Microsoft 365 data-storage policies. Microsoft Learn

Microsoft Bookings may also allow CD Training Academy to request customer consent regarding the collection and use of information during the booking process. Microsoft Support

3. How We Use Information

We may use information we collect to:

  • Respond to inquiries and requests
  • Schedule and manage appointments, demonstrations, and meetings
  • Provide products, services, training, and customer support
  • Establish and administer customer accounts
  • Implement and support AeroProficient® and other CD Training Academy services
  • Communicate regarding training, subscriptions, services, account activity, or support
  • Send administrative and operational communications
  • Improve our website, products, services, and customer experience
  • Maintain business, training, compliance, and transaction records
  • Protect the security and integrity of our systems
  • Detect or prevent fraud, misuse, or unauthorized activity
  • Comply with applicable legal, regulatory, contractual, and audit requirements

4. Sharing of Information

CD Training Academy does not sell personal information.

We may disclose information to service providers and technology providers that assist us in operating our business and providing our services. These may include providers of cloud hosting, email, communications, appointment scheduling, website hosting, analytics, payment processing, and other business technology.

We may also disclose information when reasonably necessary to comply with applicable law, legal process, regulatory requirements, enforce our agreements, protect our rights or property, or protect the security of our systems and users.

5. AeroProficient®

AeroProficient® is CD Training Academy’s learning management and aviation training and compliance platform.

Information processed through AeroProficient may include user identification information, employment-related training information supplied by a customer’s organization, course assignments, course completion records, assessment results, certificates, qualification information, and other training or compliance records.

For organizations using AeroProficient, the applicable customer agreement may contain additional provisions governing customer data, confidentiality, security, access, retention, and other matters. Where applicable, those contractual provisions govern the services provided to that customer.

6. Cookies and Website Technologies

Our website and third-party services integrated with our website may use cookies or similar technologies to operate website functionality, maintain security, understand website usage, remember preferences, and improve services.

Browser settings may allow users to control or disable certain cookies. Disabling cookies may affect the operation of some website features.

7. Data Security

CD Training Academy uses administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

No electronic transmission, storage system, or information-security measure can guarantee absolute security.

8. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business and training records, satisfy contractual requirements, resolve disputes, and comply with applicable legal or regulatory obligations.

9. Your Choices and Requests

Depending upon applicable law and the nature of your relationship with CD Training Academy, you may contact us to request access to, correction of, or deletion of certain personal information.

Some information may need to be retained for legitimate business, contractual, regulatory, training-record, security, or legal purposes.

10. Third-Party Services and Links

Our website and services may contain links to or integrate with third-party websites, platforms, or services. Those third parties maintain their own privacy practices and policies.

CD Training Academy is not responsible for the privacy practices of third-party websites or services that we do not control.

11. Children’s Privacy

CD Training Academy’s website, training services, and AeroProficient® platform are designed primarily for businesses and professional users and are not directed toward children under 13.

We do not knowingly solicit personal information from children under 13 through our public website.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, services, or applicable requirements.

The current version will be posted on our website with the applicable effective or revision date.

13. Contact Us

Questions regarding this Privacy Policy or CD Training Academy’s privacy practices may be directed to:

CD Training Academy, LLC
Privacy Inquiry
Email: customersupport@cdtrainingacademy.com