$19.95
At times, whether from the customer’s behavior or the problem itself, barriers tower a little higher than usual.
Do you know what to do when confronted with:
In this course, you’ll learn to tackle each of those difficult scenarios—beginning with regaining control over a conversation that’s gone off track.
If you have a role in customer support or sales, you naturally know a lot about your company and its offerings. Paired with compassion, that knowledge allows you to help customers successfully navigate through their troubles.
But what happens when those challenges get extra tricky, even for a seasoned professional? In this course, we’ll answer that question by diving into four complex customer service scenarios. You’ll learn to approach each situation with expert skill and sensitivity—propelling your customer service talents to the next level.
It will take you less than an hour to complete this course.
$19.95
At times, whether from the customer’s behavior or the problem itself, barriers tower a little higher than usual.
Do you know what to do when confronted with:
In this course, you’ll learn to tackle each of those difficult scenarios—beginning with regaining control over a conversation that’s gone off track.
CD Training Academy, LLC. provides a web-based learning management system (LMS) for any industry with a course library of 200+ on-demand courses branded with your company certificate at no additional cost.
21 CFR Part 11 Compliant
