What is a conflict of interest? A conflict of interest occurs when an employee’s personal interest impacts their judgment or actions in the workplace. These decisions can ultimately affect your business negatively and compromise your ethics. For these reasons, it is important to have a plan in place that educates employees about what is considered […]
Have you ever been in an awkward situation when dealing with customers? Customer service roles can have many challenges, one being the customer. You will find yourself in situations that are less than ideal as an unhappy customer is never the goal. However, the steps you take to resolve the customer’s concern will determine how […]
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21 CFR Part 11 Compliant
